Switch-attached NS224 shelf missing on one path
Applies to
- ONTAP 9
- NS224
- Switch-attached storage
Issue
- We can see the node is missing one shelf on a single path, causing it to report a "Mixed-Path HA" storage configuration:
NetApp Release 9.12.1P15: Wed Oct 9 04:30:57 EDT 2024
System ID: XXXXXXXXXX (cluster1-01); partner ID: XXXXXXXXXX (cluster1-02)
System Serial Number: XXXXXXXXXXXX (stlna-b15)
System Rev: C0
System Storage Configuration: Mixed-Path HA
(...)
slot 10: Dual 40G/100G/200G Ethernet Controller CX6
e10a MAC Address: d0:39:ea:5d:05:c4 (auto-unknown-fd-down)
QSFP Vendor:
QSFP Part Number:
QSFP Serial Number:
e10b MAC Address: d0:39:ea:5d:05:c5 (auto-100g_cr4-fd-up)
(...)
Shelf 1: NS224NSM100 Firmware rev. NSM100 A: 0231 NSM100 B: 0231
(shelf 2 is missing)
Shelf 0: NS224NSM100 Firmware rev. NSM100 A: 0231 NSM100 B: 0231
Shelf 3: NS224NSM100 Firmware rev. NSM100 A: 0231 NSM100 B: 0231
Shelf 4: NS224NSM100 Firmware rev. NSM100 A: 0231 NSM100 B: 0231
- We also see messages like the following in EMS, repeating continuously:
Wed Dec 25 17:56:18 -0600 [cluster1-01: network_shelfd: nvmeof.subsystem.add:notice]: NVMe-oF subsystem added at address fe80::d239:eaff:fec6:f612.
Wed Dec 25 17:56:18 -0600 [cluster1-01: network_shelfd: nvmeof.subsystem.add:notice]: NVMe-oF subsystem added at address fe80::d239:eaff:fec6:fe97.
Wed Dec 25 17:58:39 -0600 [cluster1-01: kernel: nvmeof.subsystem.delete:notice]: NVMe-oF subsystem deleted at address fe80::d239:eaff:fec6:fe97.
Wed Dec 25 17:58:39 -0600 [cluster1-01: kernel: nvmeof.subsystem.delete:notice]: NVMe-oF subsystem deleted at address fe80::d239:eaff:fec6:f583.