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Switch-attached NS224 shelf missing on one path

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Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • NS224
  • Switch-attached storage

Issue

  • We can see the node is missing one shelf on a single path, causing it to report a "Mixed-Path HA" storage configuration:
NetApp Release 9.12.1P15: Wed Oct  9 04:30:57 EDT 2024
    System ID: XXXXXXXXXX (cluster1-01); partner ID: XXXXXXXXXX (cluster1-02)
    System Serial Number: XXXXXXXXXXXX (stlna-b15)
    System Rev: C0
    System Storage Configuration: Mixed-Path HA
    (...)
    slot 10: Dual 40G/100G/200G Ethernet Controller CX6
        e10a MAC Address:   d0:39:ea:5d:05:c4 (auto-unknown-fd-down)
            QSFP Vendor:         
            QSFP Part Number:    
            QSFP Serial Number:  
        e10b MAC Address:   d0:39:ea:5d:05:c5 (auto-100g_cr4-fd-up)
            (...)
            Shelf 1: NS224NSM100  Firmware rev. NSM100 A: 0231  NSM100 B: 0231
            (shelf 2 is missing)
            Shelf 0: NS224NSM100  Firmware rev. NSM100 A: 0231  NSM100 B: 0231
            Shelf 3: NS224NSM100  Firmware rev. NSM100 A: 0231  NSM100 B: 0231
            Shelf 4: NS224NSM100  Firmware rev. NSM100 A: 0231  NSM100 B: 0231
  • We also see messages like the following in EMS, repeating continuously:
Wed Dec 25 17:56:18 -0600 [cluster1-01: network_shelfd: nvmeof.subsystem.add:notice]: NVMe-oF subsystem added at address fe80::d239:eaff:fec6:f612.
Wed Dec 25 17:56:18 -0600 [cluster1-01: network_shelfd: nvmeof.subsystem.add:notice]: NVMe-oF subsystem added at address fe80::d239:eaff:fec6:fe97.
Wed Dec 25 17:58:39 -0600 [cluster1-01: kernel: nvmeof.subsystem.delete:notice]: NVMe-oF subsystem deleted at address fe80::d239:eaff:fec6:fe97.
Wed Dec 25 17:58:39 -0600 [cluster1-01: kernel: nvmeof.subsystem.delete:notice]: NVMe-oF subsystem deleted at address fe80::d239:eaff:fec6:f583.

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