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Supported SFPs reporting netif.sfpNotSupported

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Category:
ontap-9
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hw
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Applies to

  • AFF-C800
  • ONTAP 9
  • X1146A network card
  • QSFP module FTLC9558REPM-N1

Issue

After installing QSFP 100G modules (FTLC9558REPM-N1) into X1146 card.

The event log reports “netif.sfpNotSupported” even the modules are listed as compatible in NetApp Hardware Universe (HWU).

netif.sfpNotSupported: The SFP+ or QSFP+ module (unknown ) installed in e2a is not supported with this network interface.

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