Skip to main content
NetApp Knowledge Base

SingleSwitchToShelf_Alert and MccIp_PortOfflineAlert after ONTAP upgrade

  1. Last updated
  2. Save as PDF
Views:
9
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
HW
Last Updated:

Applies to

  • AFF A90
  • ONTAP upgrade from 9.16.1P11 to 9.18.1P5
  • Metrocluster configuration MCC-IP

Issue

    After ONTAP upgrade, Cluster 01 of Metrocluster configuration reports SingleSwitchToShelf_Alert and MccIp_PortOfflineAlert. Example:
  [?]  Tue Jul 21 11:39:52 +0200 [Cluster01-01: nchmd: hm.alert.raised:alert]: Alert Id = SingleSwitchToShelf_Alert , Alerting Resource = Cluster01-01 raised by monitor node-connect
  [?]  Tue Jul 21 11:42:23 +0200 [Cluster01-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: SingleSwitchToShelf_Alert[Cluster01-01].
  [?]  Tue Jul 21 13:12:52 +0200 [Cluster01-01: nchmd: hm.alert.cleared:notice]: Alert Id = MccIp_PortOfflineAlert , Alerting Resource = Cluster01-01_e3b_e3b-20 cleared by monitor node-connect
  [?]  Tue Jul 21 14:12:52 +0200 [Cluster01-01: nchmd: hm.alert.raised:alert]: Alert Id = MccIp_PortOfflineAlert , Alerting Resource = Cluster01-01_e3b_e3b-20 raised by monitor node-connect
  • One of the switch's management IP addresses is unreachable and also leading to intermittent SwitchInfoUpdateFailure_Alert and SwitchUnreachable_Alert.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.