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Single Drive not visible from one node in the HA pair

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aff-series
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hw
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Applies to

  • AFF A250
  • AFF C250
  • Internal Disk

Issue

  • Single drive not visible from one node in the HA pair.

Example:

Node A:
 
slot 0: Virtual NVMe Host Adapter 0n
10 : NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (xxxxxxxxx)
11 : NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (xxxxxxxxx)
12 : NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (xxxxxxxxx)
 
Node B:
 
slot 0: Virtual NVMe Host Adapter 0n
10 : NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (xxxxxxxxx)
{Disk 00.11 expected here, but missing}

12 : NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (xxxxxxxxx)

  • Error message example:
[Node_name: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk 0n.11 Shelf 0 Bay 11
  • Issue persists after the following
    • Reseat of the missing drive
    • Takeover of the node unable to see the missing drive

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