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SingleAdapterToShelf, NoPathFromSwitchToNSM and NoPathToNSMB alerts in MCC-IP

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aff-series
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metrocluster
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Applies to

  • NS224 shelves
  • NSM100 module firmware 1.30
  • Metrocluster IP

Issue

  • Autosupport messages with adapter Errors. Example:
 
HA Group Notification (Health Monitor process nchm:
SingleAdapterToShelf_Alert[1741294365895598080]) ALERT
 
Controller node_name1 is connected to shelf 1.20 using ports e0c, e0c on the same adapter.
Controller node_name1 is connected to shelf 1.21 using ports e0c, e0c on the same adapter.
Controller node_name2 is connected to shelf 1.20 using ports e5b, e5b on the same adapter.
NoPathFromSwitchToNSM_Alert
 
NoPathToNSMB_Alert
 
Controller node_name1 is connected only to module B of shelf 1.22 through port e0c, e5b.
Controller node_name2 is connected only to module B of shelf 1.21 through port e0c.
Storage shelf 1.20 module A is not connected to storage switches.
Storage shelf 1.20 module B is not connected to storage switches.
...
Storage shelf 1.22 module A is not connected to storage switches.
Storage shelf 1.22 module A is not connected to storage switches.
  • Messages cleared after some seconds for multiple paths, shelves and modules:
Sun Aug 29 02:19:53 +0200 [node_name1: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMB_Alert , Alerting Resource = 1092776019554246656 raised by monitor node-connect
Sun Aug 29 02:49:54 +0200 [node_name1: nchmd: hm.alert.cleared:notice]: Alert Id = NoPathToNSMB_Alert , Alerting Resource = 1092776019554246656 cleared by monitor node-connect
Sun Aug 29 02:49:54 +0200 [node_name1: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMA_Alert , Alerting Resource = 10389613025330503680 raised by monitor node-connect
Sun Aug 29 03:19:55 +0200 [node_name1: nchmd: hm.alert.cleared:notice]: Alert Id = NoPathToNSMA_Alert , Alerting Resource = 10389613025330503680 cleared by monitor node-connect
Sun Aug 29 03:49:56 +0200 [node_name1: nchmd: hm.alert.raised:alert]: Alert Id = SingleAdapterToShelf_Alert , Alerting Resource = 1741294365895598080 raised by monitor node-connect
Sun Aug 29 04:19:57 +0200 [node_name1: nchmd: hm.alert.cleared:notice]: Alert Id = SingleAdapterToShelf_Alert , Alerting Resource = 1741294365895598080 cleared by monitor node-connect
  • One side of the Metrocluster IP have local shelves NSM100 modules updated but not the other side.
Tue Aug 31 09:25:59 +0200 [node_name1: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0x.shelf20 has downrev firmware.
Tue Aug 31 09:25:59 +0200 [node_name1: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0x.shelf21 has downrev firmware.
Tue Aug 31 09:25:59 +0200 [node_name1: dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0x.shelf22 has downrev firmware.
  • NS224 shelves properly cabled in MultiPath

 

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