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Shelf firmware update failed because the storage master node owner of the shelf could not be found

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Category:
metrocluster
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Applies to

  • ONTAP 9
  • MetroCluster
  • Shelf firmware update
  • Storage master node (SMN)

Issue

Shelf firmware update failed because the storage master node (SMN) owner of the shelf could not be found:

Example:

::*> storage shelf firmware update -shelf 1.11 -refresh true
Error: Shelf firmware update request for shelf "1.11" failed because the
       storage master node owner of the shelf could not be found.

Modules:                                          Module is
                                 Monitor   Is     Reporting FW Update             Latest   Swap Operational Module
 ID Part No.     ES Serial No.   is Active Master Element   Progress      FW Rev. FW Rev. Count Status      Location
--- ------------ --------------- --------- ------ --------- ------------- ------- ------- ----- ----------- --------------
  A 111-02850+C7 032124001787    true      true   true      not-available 0270    0281        0 normal      rear of the shelf at the top center
  B 111-02850+C7 032124002380    true      false  false     not-available 0270    0281        0 normal      rear of the shelf at the bottom center

 

 

 

 

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