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Shelf firmware download fails with reason: Please ensure service image is digitally signed

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398
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Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • Disk Shelf Firmware

Issue

An attempt to download the disk shelf firmware fails with the below error:

Cluster::*> system firmware download -package http://<web-server>/NetApp_Firmware/Shelf_Firmware/NSM100.0204.SFW.zip
Firmware download started.
Unpacking package contents.
Please ensure service image is digitally signed.
Error: command failed: Download failed. Reason: Please ensure service image is digitally signed.

 

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