Shelf connected to FAS/ AFF system missing a path to the Node
Applies to
- NetApp AFF and FAS systems
- Data ONTAP 8 7-Mode
- ONTAP 9
Issue
[Node-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: SinglePathToDiskShelf_Alert::> system node run -node <node_name> sasadmin expander_mapExpanders on channel 0b:
Level 1: WWN <World_Wide_Name_id>, ID 5, Product 'DS424IOM3', Rev '0212', Slot B
Level 2: WWN <World_Wide_Name_id>, ID 4, Product 'DS424IOM3', Rev '0212', Slot B
Level 3: WWN <World_Wide_Name_id>, ID 3, Product 'DS424IOM3', Rev '0212', Slot B
Expanders on channel 0c:
Level 1: WWN <World_Wide_Name_id>, ID 0, Product 'DS424IOM3', Rev '0212', Slot A
Level 2: WWN <World_Wide_Name_id>, ID 1, Product 'DS424IOM3', Rev '0212', Slot A
Level 3: WWN <World_Wide_Name_id>, ID 2, Product 'DS424IOM3', Rev '0212', Slot A
Level 4: WWN <World_Wide_Name_id>, ID 3, Product 'DS424IOM3', Rev '0212', Slot A
Level 5: WWN <World_Wide_Name_id>, ID 4, Product 'DS424IOM3', Rev '0212', Slot A
Level 6: WWN <World_Wide_Name_id>, ID 5, Product 'DS424IOM3', Rev '0212', Slot A
Shelf 0,1 and 2 are seen as missing from path 0b.