Shelf Module appearing as NOT INSTALLED
Applies to
- ONTAP 9
- DS224C Disk Shelf
- IOM12
Issue
- System is in mixed-path
- The IOM is not correctly installed or is faulty
-
::> node run -node * storage show fault -v
[truncated]
Enclosure Electronics:
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,00,01,00 REPORT
2 NOT INSTALLED 05,00,00,00In sysconfig no firmware is listed for the shelf module
::> node run -node * sysconfig -a
Shelf 0: DS212-12 Firmware rev. IOM12E A: 0201 IOM12E B: 0201 Shelf 1: DS212-12 Firmware rev. IOM12 A: 0250 IOM12 B: 0250 Shelf 2: DS212-12 Firmware rev. IOM12 A: 0250 B: ----
- No link LEDs on for the SAS cables connecting to the IOM from controller or other shelve