ShelfPSUFailure_Alert reported on node
Applies to
- FAS/AFF Systems
- Disk shelves
- Power Supply Unit (PSU)
Issue
- The following alerts are reported in the event logs:
[Node-02: schmd: hm.alert.raised:alert]: Alert Id = ShelfPSUFailure_Alert , Alerting Resource = 16350XXXXXXXX448 raised by monitor system-connect
[Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
- The output of storage show fault shows:
Enclosure Status: unrecoverable
Channel: 0b
Shelf: 11
Shelf Type: DS224-12
Product Serial Number: SHFFGXXXXXXXXX
Module Type: IOM12
Power Supplies:
Element Status Status Bytes Status Descriptions
1: CRITICAL 02,00,00,F3 DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL
2: OK 01,00,00,20 RQSTED ON
- Issue persists even after reseating PSU.