Service Processor (SP) autoupdate fails after 3 percent
Applies to
- FAS8200
- Ontap 9
Issue
Cluster ::*> system service-processor image update-progress show
In Percent
Node Progress Start Time Done End Time
---------------- -------- ------------------- ------- -------------------
node-1 no - 0 -
node-2 yes - 3 -
2 entries were displayed.
- In
EMS
fud_ontap_snd: sp.update.triggered:debug]: params: {'reason': 'fud_ontap_snd: SP firmware update from 5.3 to 5.8 has been triggered '}
servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
sp_fud_main: sp.upd.unexpt.evt:debug]: params: {'reason': 'rlm_update_fw: SP firmware update failed. '}
sp_cluster_user_mgmt_wq_wq: sp.userlist.update.failed:error]: Error updating SP user information, Communication error (action 7).
- In
SP-MGMT-MLOG-TXT.GZ
[kern_servprocd:info:5289] 0x80a373800: 0: ERR: Servprocd::SpUpdate: update: unable to transfer SP firmware image using network interface
[kern_servprocd:info:5289] 0x80a370600: 0: ERR: Servprocd::SpUpdate: fud_ontap_snd: error sending filesystem image to SP
- Login the the SP fails
- No change after rebooting the SP