Skip to main content
NetApp Knowledge Base

SP reports 'RTC power failure error' when system first powers on

Last Updated:

Applies to

  • ONTAP 9
  • Service Processor (SP)
  • Real-time clock (RTC)


  • SP reports "RTC power failure error" when system first powers on.

Record 48: Thu Jan 01 00:00:01.000000 2015 [SysFW.warning]: RTC power failure error.

P3.3V                    normal          3307 mV     2957 mV     3027 mV     3570 mV     3657 mV
P3.3V Batt               critlow         1400 mV     2537 mV     2695 mV     3307 mV     3447 mV
P3.3V Standby            normal          3290 mV     2957 mV     3027 mV     3570 mV     3657 mV

  • RTC battery will be normal in a short time.

Record 60: Thu Jan 01 00:00:23.000000 2015 [Boot Loader.notice]: Received time sync
Record 61: Thu Jan 01 00:00:40.050000 2015 [BMC.notice]: Successfully woke up the battery

P3.3V                    normal          3307 mV     2957mV      3027mV      3570mV      3657mV
P3.3V Batt               normal          2817 mV     2537mV      2695mV      3307mV      3447mV


Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.