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SP is not reachable via SSH due to network configuration

Last Updated:

Applies to

  • All FAS models
  • All AFF models
  • Service Processor (SP) 
  • Baseboard Management Controller (BMC)


  • SP/BMC is not reachable via SSH.
  • SP IP address may or may not respond to pings.
  • SP is accessible via console cable.
  • e0M or SP port/link is up and SP is online:

Cluster::> system service-processor show
                               IP           Firmware
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- -------------------------
              SP   online      true         3.11      10.XX.XX.1
              SP   online      true         3.11      10.XX.XX.3
2 entries were displayed.

Cluster::> set diag

Cluster::*> systemshell -node Node-01 -command "ssh admin@10.XX.XX.3"
  (system node systemshell)
The authenticity of host '10.XX.XX.3 (10.XX.XX.3)' can't be established.
ECDSA key fingerprint is SHA256:F27nyvWk+JFmXXXXXXXXXXXXXXeLlXXXXXXXXHeyY.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '10.XX.XX.3' (ECDSA) to the list of known hosts.
admin@10.XX.XX.3's password:
SP Node-02>

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