SP is not reachable via SSH due to network configuration
Applies to
- All FAS models
- All AFF models
- Service Processor (SP)
- Baseboard Management Controller (BMC)
Issue
- SP/BMC is not reachable via SSH.
- SP IP address may or may not respond to pings.
- SP is accessible via console cable.
- e0M or SP port/link is up and SP is online:
Cluster::> system service-processor show
IP Firmware
Node Type Status Configured Version IP Address
------------- ---- ----------- ------------ --------- -------------------------
Node-01
SP online true 3.11 10.XX.XX.1
Node-02
SP online true 3.11 10.XX.XX.3
2 entries were displayed.
- The issue persists after rebooting the SP and restarting the servprocd process.
- The SP is already on the latest firmware version.
- The SSH access to the SP works fine when checked from the systemshell of any of the nodes:
Cluster::> set diag
Cluster::*> systemshell -node Node-01 -command "ssh admin@10.XX.XX.3"
(system node systemshell)
The authenticity of host '10.XX.XX.3 (10.XX.XX.3)' can't be established.
ECDSA key fingerprint is SHA256:F27nyvWk+JFmXXXXXXXXXXXXXXeLlXXXXXXXXHeyY.
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added '10.XX.XX.3' (ECDSA) to the list of known hosts.
admin@10.XX.XX.3's password:
SP Node-02>