Skip to main content
NetApp Knowledge Base

SP/BMC firmware upgrade is hung

  1. Last updated
  2. Save as PDF
Views:
779
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • Service Processor (SP)
  • Baseboard Management Controller (BMC)
  • ONTAP 9

Issue

When performing SP/BMC firmware upgrade, there is no error. However, the upgrade hangs and stops in a few minutes.

cluster1::*> system service-processor image update-progress show
                 In                           Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
node01           no       10/1/2021 12:49:28  0       10/1/2021 12:49:50
node02           no       10/22/2021 07:54:47 0       10/22/2021 07:57:32
2 entries were displayed.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.