Skip to main content
NetApp Knowledge Base

SFO Giveback Failure Due to Key Manager Connectivity After NVDIMM Replacement

  1. Last updated
  2. Save as PDF
Views:
30
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • FAS9000
  • External Key Manager environments

Issue

  • After NVDIMM replacement, the cluster completed CFO aggregate giveback successfully. However, SFO aggregate giveback failed due to key manager errors.
Log output
cluster::*> security key-manager show -status
Node          Port  Registered Key Manager   Status
------------- ----- ----------------------- ---------------
node-03       5696  10.45.XX.XX             not-responding
node-03       5696  10.47.XX.XX             not-responding
node-04       5696  10.45.XX.XX             available
node-04       5696  10.47.XX.XX             available
cluster::*> event log show -node * -event gb*
Time                Node             Severity      Event
------------------- ---------------- ------------- ---------------------------
11/19/2025 15:32:55 node-04      ERROR         gb.sfo.veto.kmgr.keysmissing: Giveback of aggregate "node03_ssd_1" failed due to the unavailability of the volume encryption keys for the encrypted volumes of the aggregate on partner node "node-03".
  • SFO giveback failed because keys were not restored during boot due to key manager unavailability.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.