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SAS cards failures occur with "CPR unavailable because of hung CPU" error message

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hw
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Applies to

  • FAS-2620
  • FAS-2650
  • FAS-8200
  • FAS-9000
  • AFF-A200
  • AFF-A300
  • AFF-A700

Issue

  • The following is an example of a CPU timeout error message: 
"cpr unavailable because of hung cpus: bfff/ffff in process idle"
  • A link down error between the motherboard and the SAS card might also, display:-
"GFERR<0x00001000>(P3A), GFFERR<0x00001000>(P3A); RPT(0,3,0): GLB<0x00000001>(FERR), PTR<0x0>; Br[8748](9,0,0): 
RcvErr(P8(20)); Br[8748](10,8,0): Status(SigSysErr), DevStatus(Corr,Fatal), CorrErr(Rcvr), UCorrErr(LnkDn),
FirstUCorrErr(LnkDn), LinkStatus(LkSp(1),LkWd(0))"

 

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