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Receive NodeIfInErrorsWarnAlert warning on cluster port

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Category:
ontap-9
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hw
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Applies to

  • AFF-A800/FAS8300/FAS8700/AFFA400
  • BES 53238 cluster network switch
  •  Cisco cluster Switch

Issue

  • Health alert being raised for a single cluster port in the cluster

Node: node1
Monitor: controller
Alert ID: NodeIfInErrorsWarnAlert
Alerting Resource: node1/e0a
Subsystem: Motherboard
Indication Time: Thu Jun 05 16:28:52 2025
Description: The percentage of inbound packet errors of node "node1" on interface "e0a" is above the warning threshold.

  • EMS is being flooded with hm alert being raised an cleared within few minutes
 
Wed Jun 04 17:53:52 +0530 [node1: nphmd: hm.alert.raised:alert]: Alert Id = NodeIfInErrorsWarnAlert , Alerting Resource = node1/e0a raised by monitor controller
Wed Jun 04 17:58:52 +0530 [node1: nphmd: hm.alert.cleared:notice]: Alert Id = NodeIfInErrorsWarnAlert , Alerting Resource = node1/e0a cleared by monitor controller
Wed Jun 04 19:43:52 +0530 [node1: nphmd: hm.alert.raised:alert]: Alert Id = NodeIfInErrorsWarnAlert , Alerting Resource = node1/e0a raised by monitor controller
Wed Jun 04 19:48:52 +0530 [node1: nphmd: hm.alert.cleared:notice]: Alert Id = NodeIfInErrorsWarnAlert , Alerting Resource = node1/e0a cleared by monitor controller
 
  • CRC errors are seen on the faulty port

-- interface e0a (272 days, 3 hours, 50 minutes, 43 seconds) --
RECEIVE
Total frames: 215g | Frames/second: 9164 | Total bytes: 461t
Bytes/second: 19624k | Total errors: 1458k | Errors/minute: 4
Total discards: 26 | Discards/minute: 0 | Multi/broadcast: 18793k
Non-primary u/c: 0 | CRC errors: 1456k | Long frames: 0
Jabber: 2417 | Length errors: 0 | No buffer: 0

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