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Rebooting BMC because one or more sensors are unreadable

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fas-systems
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hw
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Applies to

  • A400
  • ONTAp 9.9.1P13
  • BMC 13.6P1

Issue

Multiple Chassis Fan failure: System will shut down in 2 minutes condition automatically recovers within 2 minutes.
 
Example:
12/21/2024 20:38:14 node-01  NOTICE     nvmem.battery.normalCharge: The NVMEM battery charging status is normal.
12/21/2024 20:37:00 node-01  NOTICE     monitor.globalStatus.ok: The system's global status is normal.
12/21/2024 20:36:43 node-01  NOTICE     monitor.chassisFan.ok: Chassis fan SysFan3 F2 is ok.
12/21/2024 20:36:43 node-01  NOTICE     monitor.chassisFan.ok: Chassis fan SysFan3 F1 is ok.
12/21/2024 20:35:46 node-01  ERROR      callhome.c.fan.fru.shut: Call home for MULTIPLE CHASSIS FAN FAILED: System will shut down in 2 minutes
12/21/2024 20:35:22 node-01  ERROR      callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: Fan3_2
12/21/2024 20:35:22 node-01  ERROR      callhome.c.fan.fru.fault: Call home for CHASSIS FAN FRU FAILED: Fan3_1
12/21/2024 20:35:01 node-01  NOTICE     sp.reboot.sensor.unreadable: Rebooting BMC because one or more sensors are unreadable.
12/21/2024 20:35:01 node-01  NOTICE     monitor.shutdown.cancel: Automatic shutdown sequence canceled.
12/21/2024 20:35:00 node-01  EMERGENCY  monitor.globalStatus.critical: Multiple fans has failed: SysFan3 F2, SysFan3 F1.
12/21/2024 20:34:51 node-01  EMERGENCY  monitor.chassisFanFail.xMinShutdown: Multiple Chassis Fan failure: System will shut down in 2 minutes.
12/21/2024 20:34:46 node-01  ERROR      monitor.chassisFan.stop: Chassis fan contains at least one stopped fan: Fan3_2 (failed)
12/21/2024 20:34:46 node-01  ERROR      monitor.chassisFan.stop: Chassis fan contains at least one stopped fan: Fan3_1 (failed)

 

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