PHY reports Rate unknown on SAS adapter
Applies to
- ONTAP 9
- FAS systems
- AFF systems
Issue
- PHY reports Rate unknown on SAS adapter:
slot 0: SAS Host Adapter 0a (PMC-Sierra PM8072 rev. C, SAS, <UP>)
Firmware rev: 03.08.09.00
Base WWN: 5:00a098:003b627:a0
Phy State: [12] Enabled, Rate unknown
[13] Enabled, 12.0 Gb/s
[14] Enabled, 12.0 Gb/s
[15] Enabled, 12.0 Gb/s
Mini-SAS HD Vendor: MOLEX
slot 0: SAS Host Adapter 0b (PMC-Sierra PM8072 rev. C, SAS, <UP>)
Firmware rev: 03.08.09.00
Base WWN: 5:00a098:003b3f3:74
Phy State: [8] Enabled, 12.0 Gb/s
[9] Enabled, 12.0 Gb/s
[10] Disabled
[11] Disabled
Mini-SAS HD Vendor: MOLEX
- SAS-EXPANDER-PHY-STATE log shows Rate unknown.
SAS-EXPANDER-PHY-STATE
Expander phy state on 0b.10 (NETAPP :DS22412IOM12A SHFNC2024000199):
Pwr Invald Disprt Loss Phy CRC Phy
Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA
PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation
------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
0/P0:0 12.0 Gb/s --- --- --- --- 0 0 0 0 0 3 ----------------
1/P0:1 12.0 Gb/s --- --- --- --- 0 0 0 0 0 3 ----------------
2/P0:2 12.0 Gb/s --- --- --- --- 0 0 0 0 0 3 ----------------
3/P0:3 12.0 Gb/s --- --- --- --- 0 0 0 0 0 3 ----------------
8/P2:0 Rate unknown
9/P2:1 Rate unknown
- SAS-ADAPTER-STATE log shows degraded.
SAS-ADAPTER-STATE
State for adapter channel 0b: UP (degraded)
Invald Disprt Loss Phy Phy
DWord Error Sync Reset Change
PHY STATE Count Count Count Prob Count
--------------------------------------------------------
8 12.0 Gb/s 0 0 0 0 11
9 12.0 Gb/s 0 0 0 0 11
10 Disabled 0 0 0 0 12
11 Disabled 0 0 0 0 12
- EMS log：
[sas.cable.degraded:error]: Cable attached to SAS port "1d" is functioning in a degraded mode.