"PHY is reporting an unknown link rate" of disk in DS460C drawer
Applies to
- DS460C
- Disk bypassed
Issue
- Disk bypassed by one IOM:
Enclosure Status: critical
Channel: 0a
Shelf: 1
Shelf Type: DS460-12
Product Serial Number: SH0123456789
Module Type: IOM12
...
11 [Bay 1]: CRITICAL 02,01,00,04 BYPASSED B
...
- Mixed-Path configuration:
NetApp Release 9.8P6: Tue Aug 3 12:23:18 CET 2021
System ID: 0123456789 (node_name-01); partner ID: 0123456780(node_name-02)
System Serial Number: 012345678910(node_name-01)
System Rev: D0
System Storage Configuration: Mixed-Path HA
- EMS alert and error:
Tue Oct 05 16:06:23 +0300 [node_name-01: dsa_disc: ses.shelf.drwr.phy.rateunkwn:alert]: Drive shelf 1, module B, drawer 1, PHY 1 is reporting an unknown link rate.
Tue Oct 05 16:06:23 +0300 [node_name-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
- IOM module is unavailable
Vendor Unique Element 83-IOM12B: (SAS)
Element Status Status Bytes Status Descriptions
1 [IOM12B A] : OK 01,08,00,A0 MASTER, RESERVED, RESERVED
2 [IOM12B B] : NOT AVAILABLE 07,00,00,00
- Issue remains after disk re-seat and replacement: