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Node went down with slot 6, NVRAM missing error

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31
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0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • AFF A900

Issue

  • Node went offline with slot 6 missing error:
  • System log:
Initializing System Memory ...
Loading Device Drivers ...
Configuring Devices ...
Device 103/0/0 (SLOT-6) missing
Device 229/0/0 (SLOT-6) missing
Device(s) in slot missing, attempting to recover it.
System is resetting.
  • BMC event log shows:

BMC AFF-A900-02*> events all
Record 2268: Wed Jun 12 11:12:28.017446 2024 [IPMI.notice]: 0aa8 | 02 | EVT: ef02ffff | NVS_Status | Deassertion Event, "Fault"
Record 2269: Wed Jun 12 11:12:27.000000 2024 [SysFW.notice]: Device 103/0/0 (SLOT-6) missing
Record 2270: Wed Jun 12 11:12:27.000000 2024 [SysFW.notice]: Device 229/0/0 (SLOT-6) missing
Record 2271: Wed Jun 12 11:12:31.968061 2024 [IPMI.notice]: 0aa9 | 02 | EVT: 6f02ffff | NVS_Status | Assertion Event, "Fault"
Record 2272: Wed Jun 12 11:12:40.000000 2024 [Boot Loader.critical]: Abort Autoboot due to BIOS POST failure.
Record 2273: Wed Jun 12 11:12:47.195742 2024 [IPMI.notice]: 0aaa | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"
Record 2274: Wed Jun 12 11:13:05.512548 2024 [ASUP.notice]: First notification email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Send failed
Record 2275: Wed Jun 12 11:27:43.153308 2024 [ASUP.notice]: Reminder email | (SYSTEM_BOOT_FAILED (POST failed)) CRITICAL | Send failed

  • Node remains in unknown state:
AFF-A900-NBC-P2-2-2-3::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
AFF-A900-NBC-P2-2-2
               AFF-A900-NBC-  false    In takeover, Auto giveback deferred
AFF-A900-NBC-P2-2-3
               AFF-A900-NBC-  -        Unknown
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