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Node Waiting for reservations to clear following reboot

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aff-series
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HW
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Applies to

  • ONTAP 9
  • AFF-A250
  • AFF-A400
  • FAS8300
  • Node reboot

Issue

  • Node fails to boot after a reboot
  • The node has encountered a hardware error which can be seen in the console before reaching the LOADER prompt
Example:

ACPI RSDP Found at 0x6853c000
e0c not present!
e0d not present!
PCI device check failed
ERROR: Platform verification failed. Autoboot will be disabled.

  • e0c or e0d interfaces are missing from maintenance mode
Example:
 
*> ifconfig -a
...
---- Cluster IPSpace ----
lo0: flags=80c9<UP,LOOPBACK,RUNNING,NOARP,MULTICAST> metric 0 mtu 16384
        options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
        inet 127.0.0.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -3
        inet 127.0.10.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -3
        inet 127.0.20.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -3
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
        groups: lo
...                     <--- e0c/e0d missing
---- HA IPSpace ----
lo0: flags=80c9<UP,LOOPBACK,RUNNING,NOARP,MULTICAST> metric 0 mtu 16384
        options=680003<RXCSUM,TXCSUM,LINKSTATE,RXCSUM_IPV6,TXCSUM_IPV6>
        inet 127.0.0.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -5
        inet 127.0.10.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -5
        inet 127.0.20.1 netmask 0xff000000 Services: 0x01FFFFFE Vserver ID: -5
        inet6 ::1 prefixlen 128 Services: 0x01FFFFFF Vserver ID: -5
        nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
        groups: lo
...                     <--- e0c/e0d missing
---- Ethernet_Storage IPSpace ----
  • As e0c & e0d are missing, the disk reservations cannot be detected and released if Metro Cluster system 
Example:
 
***OS2SP configured successfully***Reservation conflict found on this node's disks!
Waiting for reservations to clear
  • Rebooting the BMC and the node from the BMC with system power cycle did not help

  • Controller reseat did not help

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