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Node stuck in boot loop - POST failure

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Category:
ontap-9
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hw
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Applies to

  • ONTAP 9
  • FAS/AFF Platforms

Issue

  • Node stuck in boot loop after replacing the NVRAM module
  • SP-SYSLOG reports

Sep  2 09:58:59 BMC hsam[1395]: HSAM OS(ontap):cmd(clr) FLD(/chassis-1/controller-b/dimm-1):fault(DIMM Missing)
Sep  2 09:58:59 BMC hsam[1395]: HSAM OS(ontap):cmd(clr) FLD(/chassis-1/controller-b/dimm-1):fault(Incorrect DIMM in slot)
Sep  2 09:58:59 BMC hsam[1395]: HSAM OS(ontap):cmd(clr) FLD(/chassis-1/controller-b/dimm-1):fault(DIMM failed)

  • SYSTEM-EVENT-LOG reports

Record 58: Wed Sep 02 09:55:45.206009 2026 [IPMI.notice]: (PUA) Enable power to all PCIe slots
Record 59: Wed Sep 02 09:55:45.278161 2026 [IPMI.notice]: (PUA) Enable power to all PCIe on board devices
Record 60: Wed Sep 02 09:55:45.307628 2026 [IPMI.notice]: (PUA) P_stat :slots=0x1,onboard_devs=0x0,final=0x1
Record 61: Wed Sep 02 09:55:45.307667 2026 [IPMI.notice]: (PUA) Atleast one PCIe slot's power status changed
Record 62: Wed Sep 02 09:55:45.881749 2026 [IPMI.notice]: 08ab | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"
Record 63: Wed Sep 02 09:55:47.000000 2026 [SysFW.notice]: BIOS Version: 20.6
Record 64: Wed Sep 02 09:55:46.406822 2026 [BMC.notice]: ScratchPad Config Info received from BIOS
Record 65: Wed Sep 02 09:55:54.915376 2026 [IPMI.notice]: 08ac | 02 | EVT: ef03ffff | PCM_Status | Deassertion Event, "Power Good"
Record 66: Wed Sep 02 09:55:55.618595 2026 [IPMI.notice]: 08ad | 02 | EVT: ef04ffff | NVRAM_Status | Deassertion Event, "Power Good"
Record 67: Wed Sep 02 09:55:58.932974 2026 [IPMI.notice]: 08ae | 02 | EVT: 6f02ffff | PCM_Status | Assertion Event, "Fault"
Record 68: Wed Sep 02 09:55:59.799655 2026 [IPMI.notice]: 08af | 02 | EVT: 6f02ffff | NVRAM_Status | Assertion Event, "Fault"

Record 69: Wed Sep 02 09:56:03.942392 2026 [IPMI.notice]: 08b0 | 02 | EVT: 6fc21fff | System_FW_Status | Assertion Event, "System Firmware restarting"
Record 70: Wed Sep 02 09:56:06.974765 2026 [IPMI.notice]: 08b1 | 02 | EVT: 6fc201ff | System_FW_Status | Assertion Event, "Memory initialization in progress"

Record 71: Wed Sep 02 09:56:09.973419 2026 [IPMI.notice]: 08b2 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done"
Record 72: Wed Sep 02 09:56:12.970620 2026 [IPMI.notice]: 08b3 | 02 | EVT: 6fc21fff | System_FW_Status | Assertion Event, "System Firmware restarting"
Record 73: Wed Sep 02 09:56:15.981137 2026 [IPMI.notice]: 08b4 | 02 | EVT: 6fc201ff | System_FW_Status | Assertion Event, "Memory initialization in progress"

  • CONSOLE LOGS

================ Log start time Sun Jan  1 00:01:28 2017
Loading Device Drivers ...

================ Log end time Sun Jan  1 00:01:28 2017

================ Log start time Sun Jan  1 00:02:24 2017
STEP: Phase 2 ...
STEP: Phase 3 ...
STEP: Advanced Memory Test complete.

Loading Device Drivers ...

BIOS Version: 20.6
Portions Copyright (C) 2014-2025 NetApp, Inc. All Rights Reserved.

Initializing System Memory ...
Loading Device Drivers ...

================ Log end time Sun Jan  1 00:09:31 2017

  • Replacing the NVDIMM does not fix

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