AFF-A250 reboot with panic string NMI from unknown source
Applies to
- AFF A250
Issue
- Node went down due to Panic message :
NMI from unknown source on cpu 6 in process idle: cpu6 on release 9.10.1P3 (C)
- Following error is seen in BMC logs :
54f | 07/10/2023 | 01:27:33 | Power Unit #0x60 | Power off/down | Asserted
550 | 07/10/2023 | 01:28:46 | Temperature #0x10 | Lower Non-critical going low
551 | 07/10/2023 | 01:28:46 | Temperature #0x10 | Lower Critical going low
552 | 07/10/2023 | 01:28:46 | Temperature #0x10 | Lower Non-recoverable going low
553 | 07/10/2023 | 01:28:46 | Temperature #0x11 | Lower Non-critical going low
554 | 07/10/2023 | 01:28:46 | Temperature #0x11 | Lower Critical going low
555 | 07/10/2023 | 01:28:46 | Temperature #0x11 | Lower Non-recoverable going low
556 | 07/10/2023 | 01:28:46 | Power Supply #0x20 | Presence detected | Asserted
557 | 07/10/2023 | 01:28:46 | Power Supply #0x25 | Presence detected | Asserted
558 | 07/10/2023 | 01:28:50 | Battery #0x4a | State Deasserted
559 | 07/10/2023 | 01:28:50 | Battery #0x4b | State Asserted
55a | 07/10/2023 | 01:28:50 | Battery #0x4c | State Asserted
55b | 07/10/2023 | 01:28:50 | Battery #0x4d | State Deasserted
55c | 07/10/2023 | 01:28:50 | Battery #0x4f | State Deasserted
55d | 07/10/2023 | 01:28:50 | Other FRU #0x50 |
55e | 07/10/2023 | 01:28:50 | Other FRU #0x50 |
55f | 07/10/2023 | 01:28:50 | Other FRU #0x50 |
560 | 07/10/2023 | 01:28:50 | Other FRU #0x50 |
- The BMC firmware version is 15.4