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Node boot failed with garbled characters

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • FAS2750

Issue

  • Dirty shut in previous power maintenance.
  • HEARTBEAT_LOSS occurs when power reocovers.
Record 1086: Fri May 02 01:51:35.656739 2025 [BMC.critical]: Heartbeat stopped
Record 1087: Fri May 02 01:51:35.682706 2025 [Trap Event.warning]: hwassist loss_of_heartbeat (30)
Record 1088: Fri May 02 01:52:35.940989 2025 [ASUP.notice]: First notification email | (HEARTBEAT_LOSS) WARNING | Send failed
Record 1089: Fri May 02 02:06:49.213042 2025 [ASUP.notice]: Reminder email | (HEARTBEAT_LOSS) WARNING | Sent
  • system power cycle can not boot node and garbled characters show.

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