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Network Card Showing incorrect Mac Address

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17
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

ONTAP 9

Issue

  • The network card installed on the system is showing an unusual and incorrect MAC address:
  • Confirmed from reviewing EMS-LOG-FILE.GZ and  MANUFACTURING-INFO.XML that issue was present before introduction of SFPs to the card

            slot 6: Dual 40G/100G/200G/400G Ethernet Controller CX7
    e6a MAC Address:    00:00:00:00:00:00 (auto-unknown-fd-down)
    e6b MAC Address:    00:00:00:00:00:01 (auto-unknown-fd-down)
    Device Type:        CX7 PSID(XXXXXXXXXXXX)
    Firmware Version:   28.41.1000
    Part Number:        XXX-XXXXX
    Hardware Revision:  B1
    Serial Number:      XXXXXXXXXXXX

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