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NVMe drive is visible from one node but not the other AFF A800

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Category:
disk-drives
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HW
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Applies to

  • AFF A800
  • ONTAP 9
  • X4013S17337T6NTE NVMe drive
  • X4014S173315TNTE NVMe drive

Issue

  • NVMe drive not visible from one node of the HA pair
node-01*> sysconfig -a
13 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
14 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
19 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
  • Drive is visible from the partner node
node-02*> sysconfig -a
13 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
14 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
18 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
19 : NETAPP X4013S17337T6NTE NA51 7325.4GB 4160B/sect (XXXXXXXXXXXXX)
  • Partition for the drive is showing with incorrect size and unknown status
Cluster::*> storage disk partition show -partition !*P3 -owner-node-name node-01
                          Usable  Container     Container
Partition                 Size    Type          Name              Owner
------------------------- ------- ------------- ----------------- -----------------
20.0.0.P1                  3.48TB spare         Pool0             node-01
...
20.0.14.P1                 3.48TB spare         Pool0             node-01
20.0.18.P1                20.50MB unknown       -                 node-01
  • No ownership displayed for one of the partitions of the drive
Cluster::*> storage disk show -disk 20.0.18 -partition-ownership
Disk     Partition Home              Owner             Home ID     Owner ID
-------- --------- ----------------- ----------------- ----------- -----------
20.0.18  Container node-01           node-01           123456789   123456789
         Root      node-01           node-01           123456789   123456789
         Data1     node-01           node-01           123456789   123456789
         Data2     -                 -                 -           -
  • When trying to assign ownership of the partition, an error is reported
Cluster::*> storage disk partition assign -partition 20.0.18.P2 -owner node-02
Error: command failed: Failed to assign disks. Reason: Disk 20.0.18.P2 does not exist.
  • The port state for the drive is showing as disabled by one of the modules
Cluster::*> system node run -node <node name> -command storage show shelf
Shelf name:    0s.shelf0
Shelf id:      0
Channel:       0s
Module:        A
Shelf UID:     XX:XX:XX:XX:XX:XX:XX:XX
Shelf S/N:     XXXXXXXXXXXXXXX
Term switch:   N/A
Shelf state:   ONLINE
Module state:  OK
                 Device       Port         Negotiated    Medium       Device       Port          Negotiated
Disk   Port      Max Link     Max Link     Link          Max Link     Max Lane     Max Lane      Lane
Id     State     Speed        Speed        Speed         Speed        Width        width         width
----------------------------------------------------------------------------------------------------------------
[ 0 ]  OK        3            3            3             3            2            2            2             
[ 1 ]  OK        3            3            3             3            2            2            2             
...
[17 ]  EMPTY     0            3            0             3            0            2            0             
[18 ]  DIS/LNK   0            3            1             3            0            2            0       
  • The following may also be seen for the port state of the drive
[18 ]  DIS/DLL   NA           8.0          2.5           8.0          0            2            0             0            0            0            0              0              

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