Skip to main content
NetApp Knowledge Base

NS224 shelf not showing multipath with correct cabling

Views:
2,034
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A800
  • AFF A400
  • NS224
  • X1148A

Issue

An AFF A400 and NS224 shelf is cabled correctly per the documentation (see additional information), but is not showing as MPHA when using the X1148A adapter:

Sysconfig -a
Storage Configuration
NetApp Release 9.7P6: Tue Jul 28 00:08:29 EDT 2020
	System ID: 0538144493 (netapp-aff400-1); partner ID: 0538143738 (netapp-aff400-2)
	System Serial Number: 722016000198 (netapp-aff400-1)
	System Rev: B1
	System Storage Configuration: Single-Path HA
Ports are online
  • You can see the e5a/e5b ports on the X1148A linked up, but cannot see the disks behind them:
slot 5: 40G/100G Ethernet Controller CX5
		e5a MAC Address:    xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
		e5b MAC Address:    xx:xx:xx:xx:xx:xx (auto-100g_cr4-fd-up)
		Device Type:        CX5 PSID(NAP0000001002)
		Firmware Version:   16.25.1020
		Part Number:        MCX516A-CCAT_C21
		Hardware Revision:  A2
		Serial Number:      MT1111111111
 Storage port show
  •   Verify if the non-dedicated ports in the HA pair are configured for storage use. storage port show
ONTAP 9.6 and 9.7
  • If your HA pair is running ONTAP 9.6 or 9.7, the non-dedicated ports, which display false in the Is Dedicated? column, also display disabled in the State column.
::> storage port show -node node1 -port-type ENET                                    
                              Speed                            VLAN Is
Node               Port Type  (Gb/s) State           Status      ID Dedicated?
------------------ ---- ----- ------ --------------- --------- ---- ----------
node1
                   e5a  ENET     100 disabled        online    -    false
                   e5b  ENET     100 disabled         online    -   false
2 entries were displayed.

 

ONTAP 9.8
  • If your HA pair is running ONTAP 9.8 or later, the non-dedicated ports display network in the Mode column.

:*> storage port show -node node1 -port-type ENET
 
                                      Speed                     VLAN
Node               Port Type  Mode    (Gb/s) State    Status      ID
------------------ ---- ----- ------- ------ -------- --------- ----
node1
                   e5b  ENET  network    100 enabled  online      -
                   e5c  ENET  network    100 enabled  online      -

2 entries were displayed.

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.