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Missing NVME drives due to PCIe link initialization error

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Applies to

  • AFF A250
  • 9.13.1P1

Issue

  • Node lost access to all internal NVMe drives due to PCIe link initialization error
 [Node-02: kernel: nvme.link.error:error]: PCIe link initialization error for NVMe SSD in slot 7.
 [Node-02: kernel: nvme.link.error:error]: PCIe link initialization error for NVMe SSD in slot 14.
 [Node-02: kernel: nvme.link.error:error]: PCIe link initialization error for NVMe SSD in slot 20.
 [Node-02: kernel: nvme.link.error:error]: PCIe link initialization error for NVMe SSD in slot 12.
 
  • Cluster reports multiple disk missing alert

 [Node-02: SKL cerror: pcie.stealth.errors:debug]: params: {'pcie_errors': 'IIO1: RPT(22,0,0): PLX PCIE 9797 switch on Controller, Br[9797](24,0,0): RcvErr(P0(1),P1(1),P2(1),P3(1)), Br[9797](24,4,0): RcvErr(P5(1),P6(1)), Br[9797](24,8,0): 
[Node-02: config_failed_disk: callhome.disks.missing:error]: Call home for MULTIPLE DISKS MISSING 

  • Aggregates created by the disks in shelf 0 goes offline 

Aggregate aggr1_Node_02 (online, raid_dp, mirror degraded, fast zeroed) (block checksums)
  Plex /aggr1_Node_02/plex0 (offline, failed, inactive, pool0)
    RAID group /aggr1_Node_02/plex0/rg0 (partial)

      RAID Disk Device     HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
      --------- ------     ------------- ---- ---- ---- ----- --------------    --------------
      dparity FAILED      N/A                        883638/ -
      parity  FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      data    FAILED      N/A                        883638/ -
      Raid group is missing 11 disks.

Aggregate aggr0_Node_02 (online, raid_dp, mirror degraded, fast zeroed) (block checksums)
  Plex /aggr0_Node_02/plex0 (offline, failed, inactive, pool0)
    RAID group /aggr0_Node_02/plex0/rg0 (partial)

      RAID Disk Device     HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
      --------- ------     ------------- ---- ---- ---- ----- --------------    --------------
      dparity  FAILED      N/A                        63849/ -
      parity   FAILED      N/A                        63849/ -
      data     FAILED      N/A                        63849/ -
      data     FAILED      N/A                        63849/ -
      data     FAILED      N/A                        63849/ -
      Raid group is missing 5 disks.

  • No panic occured because we are in Metrocluster environment 

 

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