Internal IO12E shelf reporting REFERENCE CLOCK FAULT
Applies to
- ONTAP 9
- FAS2720
Issue
- Internal Shelf enclosure status is reported as critical with REFERENCE CLOCK FAULT
Enclosure Status: critical
Channel: 0a
Shelf: 0
Shelf Type: DS212-12
Product Serial Number: SHXXXXXXXXXXXX
Module Type: IOM12E
Vendor Unique Element 83-IOM12E: (SAS)
Element Status Status Bytes Status Descriptions
1 [IOM12E A] : CRITICAL 02,88,00,A1 MASTER, ADDITIONAL STATUS AVAILABLE, REFERENCE CLOCK FAULT, RESERVED, RESERVED
2 [IOM12E B] : OK 01,00,00,20 RESERVED
- Event logs show alerts similar to the following:
[Node-01: dsa_worker4: ses.status.ModuleError:alert]: DS212-12 (S/N SHXXXXXXXXXXXX) shelf 0 on channel 0a SAS expander error for SAS shelf electronics 1: critical status;Reference Clock Failure. This module is on the rear of the shelf at the top left, on shelf module A.