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Internal AC not powered in CN1610

  1. Last updated
    Sep 20, 2024
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Category:
ontap-9
Specialty:
HW
Last Updated:
9/20/2024, 7:32:33 AM

Applies to

NetApp CN1610 cluster network switch

Issue

  • show environment from switch logs:

*************** show environment ***************

Power Modules:
Unit     Power supply   Description        Type          State
----     ------------   ----------------   ----------    --------------
1        1              Internal AC-1      Removable     Not powered
1        2              Internal AC-2      Removable     Operational

  • show hardware from switch logs:

Power Supply Hardware Data:

      Power                Part Number       Mfg Part Number                     Date
Unit  supply  State        & Revision        & Revision        Serial Number     Code
----  ------  -----------  ----------------  ----------------  ----------------  --------
1     1       Present      114-00098+A0      DPSN-300DB H.00   DHUD1730005787    20170804
1     2       Present      114-00098+A0      DPSN-300DB H.00   DHUD1730005747    20170804

  • Switch event log:

SW2-1 BSP[envMonTask]: cpu_boxs.c(1829) 1423 %% 1 PSU operational !
SW2-1 TRAPMGR[boxs Req]: traputil.c(777) 1422 %% Power supply state change alarm: Power Supply Unit: 1  ID: 1  Event: 4 - Failure
SW2-1 BOXSERV[boxs Req]: boxs.c(1181) 1421 %% Unit 1 power supply 1 FAILURE event (4) occurred.

  • Power cord was tested in a working PSU plug

 

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