Intermittent PSU Fan error

Last updated

Dec 20, 2024
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Views:: 291

Visibility:: Public

Votes:: 0

Category:: disk-shelves

Specialty:: HW

Last Updated:: 12/20/2024, 4:30:14 PM

Applies to

DS224C
DS2246
NS224

Issue

Power supply triggering shelf fault cooling fan error intermittently and clearing shortly after.

Fri Dec 30 03:38:58 +0900 [Nodename-01: dsa_worker0: ses.status.fanError:EMERGENCY]: DS224-12 (S/N SHFxxxxxxxxxxxx) shelf 18 on channel 0c cooling fan error for Cooling element 4: critical status. This module is on the rear of the shelf on the lower right power supply.

Fri Dec 30 03:39:00 +0900 [Nodename-01: monitor: monitor.globalStatus.critical:EMERGENCY]: Disk shelf fault.

Fri Dec 30 03:39:07 +0900 [Nodename-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0c. Check fans, power supplies, disks, and temperature sensors.

...

Fri Dec 30 03:39:34 +0900 [Nodename-01: dsa_worker1: ses.status.fanInfo:info]: DS224-12 (S/N SHFxxxxxxxxxxxx) shelf 18 on channel 0c cooling fan information for Cooling element 4: normal status.

Fri Dec 30 03:39:43 +0900 [Nodename-01: statd: monitor.shelf.fault.ok:notice]: Fault previously reported on disk storage shelf attached to channel 0c has been corrected.

Fri Dec 30 03:40:00 +0900 [Nodename-01: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.

[?] Sun Nov 24 15:05:02 +0000 [Node03: dsa_worker3: ses.status.fanError:EMERGENCY]: NS224NSM100 (S/N XXXXXXXXXXXXX) shelf 0 on channel 0x cooling fan error for Cooling element 20: critical status. This element is on the unknown location.

[?] Sun Nov 24 15:05:38 +0000 [Node03: dsa_worker1: ses.status.fanInfo:info]: NS224NSM100 (S/N XXXXXXXXXXXXX) shelf 0 on channel 0x cooling fan information for Cooling element 20: normal status.