Search

FAN 4 or 5 going faulty on Brocade 6520
https://kb.netapp.com/on-prem/Switches/Brocade-KBs/FAN_4_or_5_going_faulty_on_Brocade_6520
Non FRU FAN 4 or 5 belonging to PSU 1 or 2 respectively, going to faulty state post removal or insertion of a redundant PSU. 2019/05/16-19:17:19, [EM-1049], 19, CHASSIS, INFO, Brocade6520, FRU Fan 5 i...Non FRU FAN 4 or 5 belonging to PSU 1 or 2 respectively, going to faulty state post removal or insertion of a redundant PSU. 2019/05/16-19:17:19, [EM-1049], 19, CHASSIS, INFO, Brocade6520, FRU Fan 5 insertion detected. 2019/05/16-19:17:21, [HIL-1610], 21, CHASSIS, WARNING, Brocade6520, Fan/PS unit 2 not supplying power, fan speeds may not be available. 2019/05/16-19:17:21, [EM-1003], 22, FFDC | CHASSIS, CRITICAL, Brocade6520, Fan 5 has unknown hardware identifier: FRU faulted.
Incorrect line voltage from PDU is causing amber light on system power supply
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Incorrect_line_voltage_from_PDU_is_causing_amber_light_on_system_power_supply
With some systems and the larger 60 disk shelf enclosures, it is required to provide a 220V/240V power source as these larger devices require more power. These devices plugged into a 110V/120V power d...With some systems and the larger 60 disk shelf enclosures, it is required to provide a 220V/240V power source as these larger devices require more power. These devices plugged into a 110V/120V power delivery unit (PDU) will show only an amber light on the back on the PSU, indicating that power is being received, but is not compatible with the power supply. No lights on the system are turning on, just the amber lights on the power supplies.
Intermittent PSU Fan error
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Intermittent_PSU_Fan_error
Fri Dec 30 03:38:58 +0900 [Nodename-01: dsa_worker0: ses.status.fanError:EMERGENCY]: DS224-12 (S/N SHFxxxxxxxxxxxx) shelf 18 on channel 0c cooling fan error for Cooling element 4: critical status. Fri...Fri Dec 30 03:38:58 +0900 [Nodename-01: dsa_worker0: ses.status.fanError:EMERGENCY]: DS224-12 (S/N SHFxxxxxxxxxxxx) shelf 18 on channel 0c cooling fan error for Cooling element 4: critical status. Fri Dec 30 03:39:34 +0900 [Nodename-01: dsa_worker1: ses.status.fanInfo:info]: DS224-12 (S/N SHFxxxxxxxxxxxx) shelf 18 on channel 0c cooling fan information for Cooling element 4: normal status.
After PSU replacement, Attention LED still leads due to chassis failure
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/After_PSU_replacement_Attention_LED_still_leads_due_to_chassis_failure
CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) WARNING [env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Output has failed [env_mgr: callhome.chass...CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) WARNING [env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Output has failed [env_mgr: callhome.chassis.ps.replace:error]: Call home for CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2 Record 310: [Agent.notice]: 661.760: 10 : Power Supply Fault LED PSU2 asserted PSU has already been replaced, and the power supply errors persist for that power supply.
Node unable to boot with no LEDs or SP console output and PSU faults reported on partner
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_unable_to_boot_with_no_LEDs_or_SP_console_output_and_PSU_faults_reported_on_partner
7/30/2021 10:35:08 node_name NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 2 is degraded: PSU2 Fan2 Fault is Unreadable 7/30/2021 10:35:07 node_name NOTICE monitor.chassisPowerSuppl...7/30/2021 10:35:08 node_name NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 2 is degraded: PSU2 Fan2 Fault is Unreadable 7/30/2021 10:35:07 node_name NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 2 is degraded: PSU2 Fan1 Fault is Unreadable 7/30/2021 10:34:20 node_name NOTICE monitor.chassisPowerSupply.degraded: Chassis power supply 1 is degraded: PSU1 Fan2 Fault is Unreadable
Chassis power supply is degraded Power Output has failed
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Chassis_power_supply_is_degraded_Power_Output_has_failed
EMS reports “CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 1 and “Chassis power supply 1 is degraded: PSU1 has failed” due to PSU issues.
How to determine if a SF node has an AC or DC power supply unit
https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/How_to_determine_if_a_SolidFire_node_has_an_AC_or_DC_power_supply_unit
Applies to Element OS SF-Series H-Series Description When a power supply fails, NetApp support will need to confirm if the power supply for a SolidFire node has an AC or DC power supply unit.
Node PSU FRU reporting as unreachable following ONTAP upgrade
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Node_PSU_FRU_reporting_as_unreachable_following_ONTAP_upgrade
Chassis ID FRU Type State Nodes Sharing the FRU ------------------- ---------- -------- ----------- ----------------------- 021929008473 Fan1 fan GOOD stor-sn02-09, stor-sn02-10 021929008473 Fan2 fan ...Chassis ID FRU Type State Nodes Sharing the FRU ------------------- ---------- -------- ----------- ----------------------- 021929008473 Fan1 fan GOOD stor-sn02-09, stor-sn02-10 021929008473 Fan2 fan GOOD stor-sn02-09, stor-sn02-10 021929008473 Fan3 fan GOOD stor-sn02-09, stor-sn02-10 031819002171 stor-sn02-07 controller ok stor-sn02-07 031819002171 stor-sn02-08 controller ok stor-sn02-08 BPJWX7912213789 stor-sn02-04 controller ok stor-sn02-04 BPJWX7912213789 stor-sn02-03 controller ok stor-sn0…
Cluster ports down in both controllers
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/Cluster_ports_down_in_both_controllers
Tue Mar 29 20:21:42 +0200 [node_name-01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0b on node node_name-01 has gone down unexpectedly. Tue Mar 29 20:21:41 +0200 [node_name-02: vifmgr:...Tue Mar 29 20:21:42 +0200 [node_name-01: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0b on node node_name-01 has gone down unexpectedly. Tue Mar 29 20:21:41 +0200 [node_name-02: vifmgr: vifmgr.portdown:notice]: A link down event was received on node node_name-02, port e0b. Tue Mar 29 20:21:43 +0200 [node_name-02: vifmgr: vifmgr.clus.linkdown:EMERGENCY]: The cluster port e0b on node node_name-02 has gone down unexpectedly.
Power supply working fine but reporting NO_PSN_PRESENT_ instead of the serial number
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/PSU_1_working_but_reporting_NO_PSN_PRESENT__instead_of_the_serial_number
DS224C shelf power supplies The power supply is working fine but reports outputs similar to: ::> storage shelf show -shelf-id 11 -stack-id 4 -power Power Supply Units: ID Type Part# Serial# Power Rati...DS224C shelf power supplies The power supply is working fine but reports outputs similar to: ::> storage shelf show -shelf-id 11 -stack-id 4 -power Power Supply Units: ID Type Part# Serial# Power Rating Factor Drawn Capable Enabled Firmware Status VPD fault may be seen in storage fault show. Element Status Status Bytes Status Descriptions Shelf logs may show VPD failures similar to: The issue follows the power supply, when swapped with another one working fine.
PSU works normally, but system shows the PSU is broken
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/PSU_works_normally_but_system_shows_the_PSU_is_broken
Applies to ONTAP 9 Issue One power supply unit (PSU) works normally, but system shows the PSU is broken. Example: System shows PSU is broken by error: Power Supplies: Element Status Status Bytes Statu...Applies to ONTAP 9 Issue One power supply unit (PSU) works normally, but system shows the PSU is broken. Example: System shows PSU is broken by error: Power Supplies: Element Status Status Bytes Status Descriptions 1: OK 01,00,00,20 RQSTED ON 2: NOT INSTALLED 05,00,00,20 3: NOT INSTALLED 05,00,00,20 4: CRITICAL 02,00,00,F3 DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL When the PSU is installed in another shelf, it works normally.