Skip to main content
NetApp Knowledge Base

Intermitent A800 FS4483PSM3E shelf PCI switch error message

  1. Last updated
  2. Save as PDF
Views:
555
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A800
  • FS4483PSM3E internal shelf module running FW 0140 or lower.

Issue

  • Intermitent errors reported for the internal shelf module:
[node_name: dsa_worker5: ses.status.electronicsWarn:error]: FS4483PSM3E (S/N SHFHU0123456789) shelf 0 on channel 0s environmental monitoring warning for SES electronics 2: communication error. ; enclosure services hardware failed This element is on the rear of the shelf at the bottom, on shelf module (B).
[node_name: dsa_worker5: ses.status.electronicsInfo:info]: FS4483PSM3E (S/N SHFHU0123456789) shelf 0 on channel 0s environmental monitoring information for SES electronics 2: normal status.
 
[node_name: dsa_worker1: ses.status.ModuleError:alert]: FS4483PSM3E (S/N SHFHU0123456789) shelf 0 on channel 0s PCI switch error for PCI Switch 1: status not available; status not available. This element is on the rear of the shelf at the top, on shelf module (A).
[node_name: dsa_worker1: ses.status.ModuleInfo:info]: FS4483PSM3E (S/N SHFHU0123456789) shelf 0 on channel 0s PCI switch information for PCI Switch 1: normal status.
  • All the error messages are cleared (normal) automatically without (manual) intervention
  • No pattern when those messages are cleared
  • No other impact or issue noticed due to these messages

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.