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Initialization of network interface failed on X91440A

  1. Last updated
    Jun 28, 2024
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4,687
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
hw
Last Updated:
6/28/2024, 9:40:12 PM

Applies to

  • ONTAP 9.13.1 and later
  • AFF A700, ASA AFF A700, FAS9000
  • AFF A900, ASA A900, FAS9500
  • X91440A 2-port 40GB network interface card

Issue

  • When performing an initial system setup or when upgrading to ONTAP 9.13.1 or later, the following errors are seen:
initialization of network interface e4e failed due to unexpected software error IXL:43
initialization of network interface e4e failed due to unexpected software error IXL:-2
initialization of network interface e4f failed due to unexpected software error IXL:43
initialization of network interface e4f failed due to unexpected software error IXL:-2
initialization of network interface e4g failed due to unexpected software error IXL:43
initialization of network interface e4g failed due to unexpected software error IXL:-2
initialization of network interface e4h failed due to unexpected software error IXL:43
initialization of network interface e4h failed due to unexpected software error IXL:-2
  • The affected ports are 10GbE breakout ports of a X91440A port in 4x10G breakout mode
  • Some of the XL710 ports on the X91440A module or the entire module/slot no longer appear in sysconfig CLI output:
slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+
		e4a MAC Address:    d0:39:ea:51:4a:a8 (auto-40g_sr4-fd-up)
		    QSFP Vendor:        FINISAR CORP    
		Device Type:        XL710(0x1584) B1 (BSD99)
		Firmware Version:   fw 5.20 nvm 5.05 etid 8000d2de         
		                                                      <<<<<< e4e, e4f, e4g, e4h missing
slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
		e8a MAC Address:    d0:39:ea:50:9e:e8 (auto-40g_sr4-fd-up)
		    QSFP Vendor:        FINISAR CORP    
		Device Type:        XL710(0x1584) B1 (BSD99)
		Firmware Version:   fw 5.20 nvm 5.05 etid 8000d2de 
		                                                      <<<<<< e8e, e8f, e8g, e8h missing

 

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