Skip to main content
NetApp Knowledge Base

Handling L2 Watchdog Resets on the FAS3250

Views:
36
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

This knowledge base was generated through a script and may contain formatting issues. For the accurate content, please refer to the WIP editor. WIP editor.

Applies to

  • FAS3250

Issue

  • Node does not reboot after an unexpected shutdown and BMC logs on the impacted node show the following:

Record 2523: Mon Jul 22 11:37:21 2024 [IPMI Event.critical]: L2 watchdog timeout hard reset
Record 2524: Mon Jul 22 11:37:21 2024 [Trap Event.critical]: hwassist l2_watchdog_reset (29)
Record 2525: Mon Jul 22 11:37:21 2024 [IPMI Event.critical]: System reset
Record 2526: Mon Jul 22 11:37:21 2024 [IPMI Event.critical]: L2 watchdog action completed
Record 2527: Mon Jul 22 11:37:21 2024 [IPMI.notice]: L2 to L1 is 1(s) 111429(us)
Record 2528: Mon Jul 22 11:37:22 2024 [IPMI.notice]: 5201 | 02 | EVT: 6fc104ff | System_Watchdog | Assertion Event, "Hard reset"
Record 2529: Mon Jul 22 11:37:30 2024 [SP.notice]: Delaying L2_WDOG ASUP email for 120 seconds
Record 2530: Mon Jul 22 11:39:35 2024 [ASUP.notice]: First notification email | (REBOOT (watchdog reset)) CRITICAL | Sent
Record 2531: Mon Jul 22 11:48:33 2024 [SP.critical]: Heartbeat stopped
Record 2532: Mon Jul 22 11:52:25 2024 [ASUP.notice]: Reminder email | (REBOOT (watchdog reset)) CRITICAL | Sent

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.