Skip to main content
NetApp Knowledge Base

HA interconnect down on FAS8300

  1. Last updated
    Feb 20, 2025
  2. Save as PDF
Views:
23
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:
2/20/2025, 2:42:46 PM

Applies to

  • FAS8300
  • HA interconnect

Issue

  • HA interconnect(e0b <> e0b) is down
  • e0b port from Node#2 is unable to recognize the SFP information
 
Node#1
 
slot 0: Dual 10G/25G Ethernet Controller CX5
e0a MAC Address:    d0:39:ea:xx:xx:xx (auto-25g_cr-fd-up)
SFP Vendor:         Molex
SFP Part Number:    1111455002
SFP Serial Number:  xxxxxxxxxxxx
e0b MAC Address:    d0:39:ea:xx:xx:xx (auto-unknown-fd-down)
SFP Vendor:         Molex
SFP Part Number:    1111455002
SFP Serial Number:  xxxxxxxxxxxx
Device Type:        CX5 PSID(NAP0000000006)
Firmware Version:   16.26.4012
 
Node#2
 
slot 0: Dual 10G/25G Ethernet Controller CX5
e0a MAC Address:    d0:39:ea:xx:xx:xx (auto-25g_cr-fd-up)
SFP Vendor:         Molex
SFP Part Number:    1111455002
SFP Serial Number:  xxxxxxxxxxxx
e0b MAC Address:    d0:39:ea:xx:xx:xx (auto-unknown-fd-down)
SFP Vendor:
SFP Part Number:
SFP Serial Number:
Device Type:        CX5 PSID(NAP0000000006)
Firmware Version:   16.26.4012

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.