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Flash cache firmware update failed with no failure code

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Category:
ontap-9
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hw
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Applies to

  • X3311A
  • NA00

Issue

  • After downloaded all.zip or independent firmware file to ONTAP, Flash Cache NVMe firmware that supposed to update to NA03 didn't get started, with no failure code.

cluster::*> systemshell -node *  "sudo nvmecontrol devlist"
Node: node-01
 nvme0: 0X331111900329A0SAM000PM9630001T00025000
    nvme0ns1 (915715MB)

Node: node-02
 nvme0: 0X331111900329A0SAM000PM9630001T00025000
    nvme0ns1 (915715MB)

  • Flash Cache NVMe state is ok:

 slot 3: Flash Cache NVMe
  Serial Number:      S3Kxxxxxxxxxx1
  Part Number:        119-00329
  Hardware Revision:  A0
  Firmware Version:   NA00
  Model Name:         X3311A
  Capacity:           1024 GB
  Vendor Name:        Samsung
  State:              ok

 

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