Skip to main content
NetApp Knowledge Base

Flash cache firmware update failed with no failure code

Views:
42
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • X3311A
  • NA00

Issue

  • After downloaded all.zip or independent firmware file to ONTAP, Flash Cache NVMe firmware that supposed to update to NA03 didn't get started, with no failure code.

cluster::*> systemshell -node *  "sudo nvmecontrol devlist"
Node: node-01
 nvme0: 0X331111900329A0SAM000PM9630001T00025000
    nvme0ns1 (915715MB)

Node: node-02
 nvme0: 0X331111900329A0SAM000PM9630001T00025000
    nvme0ns1 (915715MB)

  • Flash Cache NVMe state is ok:

 slot 3: Flash Cache NVMe
  Serial Number:      S3Kxxxxxxxxxx1
  Part Number:        119-00329
  Hardware Revision:  A0
  Firmware Version:   NA00
  Model Name:         X3311A
  Capacity:           1024 GB
  Vendor Name:        Samsung
  State:              ok

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.