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Flash Cache offline due to faulty Flash Cache

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80
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:
4/11/2025, 4:16:26 AM

Applies to

ONTAP 9

Issue

  • Fault LED is on from SP-LATEST-RUNTIME.

========
FRU LEDs status
======================
<snip>
FRU LED ID 14 = BMC DIMM Slot 2 Attention LED
FRU LED ID 15 = BMC NVMEM 1 Attention LED
FRU LED ID 16 = BMC BOOT DISK Attention LED
<snip>
FRU LED ID 14 is off
FRU LED ID 15 is on 
FRU LED ID 16 is off

  • The error event is reported from SP-LATEST-IPMI.

 Node             ID  Event Location                      Event Description
 ---------------- --- ----------------------------------  ----------------------
          node-01  1 Device in M.2 PCIe slot 1 in Controller A  NVMe device failed

  • EMS show Flash Cache offline.

Mon May 12 19:17:16 +0100 [Node Name: node01: callhome.nvme.exhausted:alert]: Callhome for Flash Cache NVMe Offline.

  • SYSCONFIG -A show Flash Cache failed.

slot 1: Flash Cache NVMe
Part Number: 119-00329
Hardware Revision: A0
Firmware Version: NA03
Model Name: X3311A
Capacity: 1024 GB
State: failed

 

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