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Flash Cache NVMe Offline on FW version NA03

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Applies to

  • X3311A
  • NVMe Flash Cache firmware NA03

Issue

  • Flash Cache NVMe Offline message is received.

FLNVME:HA Group Notification from node A (Flash Cache NVMe Offline) ALERT

  • Firmware Version is NA03.

slot 1: Flash Cache NVMe
        Serial Number:      XXXXXXXX200281
        Part Number:        119-00329
        Hardware Revision:  A0
        Firmware Version:   NA03
        Model Name:         X3311A
        Capacity:           1024 GB
        State:              failed      
 

  • May also receive an alert from Active IQ Unified Manager

An incident was generated by <FQDN> that requires your attention.

Incident      - Flash Cards Offline
Impact Area   - Availability
Severity      - Critical
State         - New
Source        - Node-01
Cluster Name  - Cluster-01
Cluster FQDN  - xx.xx.xx.xx
Trigger Condition - Flash cards at slot numbers 1 are offline.

 

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