Fan Failure on NS224 Shelf
- Views:
- 996
- Visibility:
- Public
- Votes:
- 0
- Category:
- disk-shelves
- Specialty:
- HW
- Last Updated:
- 11/15/2023, 1:18:34 PM
Applies to
- NS224 shelf
- NSM100 module
Issue
- NS224 shelf status is critical due to fan failure:
::> system node run -node <node> -command storage show fault
Enclosure Status: critical
Channel: 0x
Shelf: 0
Shelf Type: NS224NSM100
Module Type: NSM100
Fans:
Element Status Status Bytes Status Descriptions
1: OK 01,07,FF,27
2: OK 01,07,FF,27
3: OK 01,07,FF,27
4: OK 01,07,FF,27
5: OK 01,07,FF,27
6: CRITICAL 02,00,00,70 OFF, FAIL
7: OK 01,07,FF,27
- The following alerts are reported in the event logs:
[Node-05: dsa_worker4: ses.status.fanError:EMERGENCY]: NS224NSM100 (S/N SHFGXXXXX000XXX) shelf 0 on channel 0x cooling fan error for Cooling element 6: critical status; fan is off. This element is on the unknown location.
[Node-05: dsa_worker4: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED
- Environment section example:
::> system node run -node <node> -command
Channel: 0x
Shelf: 0
Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20; with error: 6
Cooling Units by element:
[1] 20470 RPM
[2] 20470 RPM
[3] 20470 RPM
[4] 20470 RPM
[5] 20470 RPM
[6] 0 RPM
[7] 20470 RPM
- The affected fan was replaced, but the issue remains.
