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FCP ADAPTER INITIALIZATION FAILED - AutoSupport Message

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Applies to

  • ONTAP 9
  • callhome.fcp.adapter.failed:error

Event Summary

This message occurs when a Fibre Channel Protocol (FCP) HBA Host Bus Adapter (HBA) in this node has failed to read a critical setting from the adapter's internal configuration. The adapter should be replaced.

Validate

Call home event
HA Group Notification from Node Name (FCP ADAPTER INITIALIZATION FAILED, Port: 0) ERROR
EMS Log

::> event log show -severity * -message-name callhome*

Fri Jan 29 14:13:46 +0100 [Node Name: sysinit_thread: callhome.fcp.adapter.failed:error]: Call home for FCP ADAPTER INITIALIZATION FAILED, Port: 0

Command Line

::> system node run -node <node name> -command sysconfig 

        slot 0: Fibre Channel Target Host Adapter 0d
                (QLogic CNA 8324 (8362) rev. 2, <LINK NOT CONNECTED>)
                Firmware rev:      8.9.0
                Flash rev:         7.0.3
                Host Port Addr:    000000
                FC Nodename:       50:0a:xx:xx:xx:xx:xx:xx (500axxxxxxxxxxxx)
                FC Portname:       50:0a:xx:xx:xx:xx:xx:xx (500axxxxxxxxxxxx)
                Connection:        No link
                Switch Port:       Unknown
		SFP Vendor Name:   AVAGO
		SFP Vendor P/N:    AFBR-709SMZ-NA1
		SFP Vendor Rev:    G4.1
		SFP Serial No.:    XXXXXXXXXX
		SFP Connector:     LC
		SFP Capabilities:  10 Gbit/Sec

Resolution

  • Please contact NetApp Technical Support and reference this article for further assistance. The solution might require a part replacement.

Additional Information

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