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FAS8200 LED is ON and CPU0_Error reports Asserted due to motherboard failure

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • FAS8200

Issue

  • Node's LED is ON
  • Temperature Sensor 6 Fault is reported in system controller service-event show
::*> system controller service-event show

Node             ID  Event Location                      Event Description
---------------- --- ----------------------------------  ----------------------
node01-01
                 1   Controller A in Chassis 1           Temperature Sensor 6 Fault★

ipmi_sensors
============
Sensor Name      | Current    | Unit       | Status     | LCR       | LNC       | UNC       | UCR
-----------------+------------+------------+------------+-----------+-----------+-----------+-----------
CPU0_Error       | 0x0        | discrete   | Asserted★   | na        | na        | na        | na
  • From SP log system sensors CPU0_Error status is in Asserted status.

Sensor Name      | Current    | Unit       | Status     | LCR       | LNC       | UNC       | UCR
-----------------+------------+------------+------------+-----------+-----------+-----------+-----------
CPU0_Temp_Margin | -60.000    | degrees C  | ok         | na        | na        | -11.000   | -1.000
In_Flow_Temp     | 23.000     | degrees C  | ok         | 0.000     | 5.000     | 50.000    | 55.000
Out_Flow_Temp    | 36.000     | degrees C  | ok         | 0.000     | 5.000     | 65.000    | 75.000
PCI_Slot_Temp    | 32.000     | degrees C  | ok         | 0.000     | 5.000     | 60.000    | 70.000
Smart_Bat_Temp   | 29.000     | degrees C  | ok         | 0.000     | 5.000     | 60.000    | 70.000
CPU0_Error       | 0x0        | discrete   | Asserted   | na        | na        | na        | na

  • The issue can not be resolved by reseating MB or rebooting SP

 

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