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FAS2820 Controller Shuts Down Due to NVMEM Battery Error

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fas-systems
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HW
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Applies to

FAS2820

Issue

  • The FAS2820 controller experiences an unexpected shutdown. 
  • The system logs indicate multiple battery sensor failures, resulting in an emergency environmental shutdown:

Feb 26 14:46:06 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Volt' unreadable) CRITICAL.
Feb 26 14:46:07 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Curr' unreadable) CRITICAL.
Feb 26 14:46:07 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dstg Cycles' unreadable) CRITICAL.
Feb 26 14:46:07 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Curr' unreadable) CRITICAL.
Feb 26 14:46:08 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Dcharge FET' unreadable) CRITICAL.
Feb 26 14:46:49 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Temp' unreadable) CRITICAL.
Feb 26 14:46:49 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Full Cap' unreadable) CRITICAL.
Feb 26 14:46:49 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Initial FCC' unreadable) CRITICAL.
Feb 26 14:46:49 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge Volt' unreadable) CRITICAL.
Feb 26 14:46:49 [localhost:callhome.battery.failure:EMERGENCY]: Call home for BATTERY ('Bat Charge FET' unreadable) CRITICAL.
Feb 26 14:50:10 [localhost:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery voltage unreadable for 5 mins)

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