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FAS2620/FAS2650 down following (Battery PCT capacity critical) error

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ontap-9
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HW
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Applies to

  • ONTAP 9
  • SP FW 5.10 and later
  • FAS2620/FAS2650

Issue

  • (BATTERY (full charge capacity low)) EMERGENCY ASUP triggered.

HA Group Notification (BATTERY (full charge capacity low)) EMERGENCY

  • Node down due to NVMEM Battery error.

[env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery PCT capacity critical)

  • Battery learning cycle doesn't occurred during node shutdown. 

[IPMI.emergency]: triggered OS halt: Battery PCT capacity critic
[IPMI.notice]: d501 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
[ONTAP.notice]: Appliance user command halt.
[IPMI.notice]: d601 | 02 | EVT: 6f03ffff | Sensor 255 | Assertion Event, "Storage OS graceful shutdown"
[IPMI Event.critical]: System power down
[IPMI.emergency]: Shutdown by Data ONTAP
[Trap Event.critical]: hwassist abnormal_reboot (28)
[IPMI.notice]: d701 | 02 | EVT: 0300ffff | Power_Good | Assertion Event, "State Deasserted"
[ASUP.notice]: First notification email | (REBOOT (abnormal)) WARNING | Sent

  • Bat Pct Capacity marked as critical low.

Bat Pct Capacity critlow 32 % 39 % 44 % -- --

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