FANs are running at highest speed 20470 and are loud

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Views:: 67

Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

A900
NS224
NSM100
Shelf Firmware version below 0306

Issue

FANs are running at highest speed 20470 and are loud
The shelf is clean, with almost no dust on it
The shelf status is normal

ENVIRONMENT

Channel: 0x

Shelf: 10

SES device path: local access: 0x.10.1.99

Module type: NSM100; monitoring is active

Shelf status: normal condition

SES Configuration, shelf 10:

logical identifier=0x00a098xxxxxxxxxx

vendor identification=NETAPP

product identification=NS224NSM100

product revision level=0231

Vendor-specific information:

Product Serial Number: SHJSGxxxxxxxxxx

Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20; with error: none

Cooling Units by element:

[1] 20470 RPM

[2] 20470 RPM

[3] 20470 RPM

[4] 20470 RPM

[5] 20470 RPM

[6] 20470 RPM

[7] 20470 RPM

[8] 20470 RPM

[9] 20470 RPM

[10] 20470 RPM

[11] 20470 RPM

[12] 20470 RPM

[13] 20470 RPM

[14] 20470 RPM

[15] 20470 RPM

[16] 20470 RPM

[17] 20470 RPM

[18] 20470 RPM

[19] 20470 RPM

[20] 20470 RPM

cluster::*> storage shelf show -shelf 1.10 -fields fan-rpm

shelf fan-rpm

----- -----------------------------------------------------------------------------------------------------------------------

1.10  20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470,20470

cluster::*> storage shelf show -shelf 1.10

Shelf Name: 1.10

Stack ID: 1

Shelf ID: 10

Shelf UID: 00:a0:98:xx:xx:xx:xx:xx

Serial Number: SHJSGxxxxxxxxxx

Module Type: NSM100

Model: NS224NSM100

Shelf Vendor: NETAPP

Disk Count: 24

Connection Type: NVMe

Shelf State: Online

Status: Normal

Fans:

Speed Operational

ID (RPM) Status Fan Location

--- ------ ----------------------- ----------------------

1 20470 normal inlet FAN of fan module 1 in the top shelf module (A)

2 20470 normal inlet FAN of fan module 2 in the top shelf module (A)

3 20470 normal inlet FAN of fan module 3 in the top shelf module (A)

4 20470 normal inlet FAN of fan module 4 in the top shelf module (A)

5 20470 normal inlet FAN of fan module 5 in the top shelf module (A)

6 20470 normal outlet FAN of fan module 1 in the top shelf module (A)

7 20470 normal outlet FAN of fan module 2 in the top shelf module (A)

8 20470 normal outlet FAN of fan module 3 in the top shelf module (A)

9 20470 normal outlet FAN of fan module 4 in the top shelf module (A)

10 20470 normal outlet FAN of fan module 5 in the top shelf module (A)

11 20470 normal inlet FAN of fan module 1 in the bottom shelf module (B)

12 20470 normal inlet FAN of fan module 2 in the bottom shelf module (B)

13 20470 normal inlet FAN of fan module 3 in the bottom shelf module (B)

14 20470 normal inlet FAN of fan module 4 in the bottom shelf module (B)

15 20470 normal inlet FAN of fan module 5 in the bottom shelf module (B)

16 20470 normal outlet FAN of fan module 1 in the bottom shelf module (B)

17 20470 normal outlet FAN of fan module 2 in the bottom shelf module (B)

18 20470 normal outlet FAN of fan module 3 in the bottom shelf module (B)

19 20470 normal outlet FAN of fan module 4 in the bottom shelf module (B)

20 20470 normal outlet FAN of fan module 5 in the bottom shelf module (B)

Rebooting the SP module does not help