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Emergency shutdown: Environmental Reason Shutdown (Battery power fault)

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data-ontap-8
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hw
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Applies to

AFF/FAS

Issue

  • Node goes down with the following messages in the event logs:

[Node-01:nvram.battery.power.fault:EMERGENCY]: The NVRAM battery is not receiving power. To prevent data loss, the system will shut down in 5 minutes.
[Node-01:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (power fault) CRITICAL.
[Node-01:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery power fault)

  • Console message when booting: 

WARNING:  The battery is experiencing a critical failure:
           - Battery power fault
          Without a working battery, the system cannot retain data
          during a power outage, which can result in data loss.
          Power down the system and verify that the battery is
          properly installed.
          To ignore this failure and boot the system in a mode
          where data loss might occur, press 'c' followed by 'Enter'

  • System powered on and provided enough time to NVRAM battery to charge
  • SP/BMC firmware updated to the latest version available

 

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