Does NetApp Technical Support perform SP/BMC upgrades ?
Applies to
- ONTAP 9+
- Service Processor (SP)
- Baseboard Management Controller (BMC)
Answer
No. NetApp Technical Support does not perform SP/BMC upgrades, this is the responsibility of the customer.
However, NetApp can help if any issues occur during the upgrade process.
However, NetApp can help if any issues occur during the upgrade process.