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Disk remains "testing" status in "sysconfig -r"

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Category:
fas-systems
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hw
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Applies to

Drive in maintenance pool for testing

Issue

  • The NetApp Storage System starts testing a disk and place it into the maintenance pool. Example:

Thu Feb 20 03:54:54 JST [node-02: config_thread : raid.disk.maint.start:notice ]:Disk 0d.10.3 Shelf 10 Bay 3 [NETAPP X343_SSKBE1T8A10 NA01] S/N XXXXXXXX] <...> will be tested.

  • The maintenance testing ONTAP process is not finishing and the drives remains there with no progress.
  • The sysconfig -r AutoSupport section reports the disk in maintenance status,  and sysconfig -a, in failed status. Example:

sysconfig -a

slot 0: SAS Host Adapter 0d (PMC-Sierra PM8072 rev. C, SAS, <UP>)
     10.3 : NETAPP   X343_SSKBE1T8A10 NA01 1713.5GB 520B/sect (XXXXXXXX) (Failed)

sysconfig -r

Maintenance disks

RAID Disk    Device      HA SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
---------    ------      ------------- ---- ---- ---- ----- --------------    --------------
testing     0a.10.3     0a    10  3   SA:B   0   SAS 10000 1713523/3509295616 1716957/3516328368 

 

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