Disk remains "testing" status in "sysconfig -r"

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Votes:: 7

Category:: fas-systems

Specialty:: HW

Last Updated:

Applies to

Drive in maintenance pool for testing

Issue

The NetApp Storage System starts testing a disk and place it into the maintenance pool. Example:

Thu Feb 20 03:54:54 JST [node-02: config_thread : raid.disk.maint.start:notice ]:Disk 0d.10.3 Shelf 10 Bay 3 [NETAPP X343_SSKBE1T8A10 NA01] S/N XXXXXXXX] <...> will be tested.

The maintenance testing ONTAP process is not finishing and the drives remains there with no progress.
The sysconfig -r AutoSupport section reports the disk in maintenance status, and sysconfig -a, in failed status. Example:

sysconfig -a	`slot 0: SAS Host Adapter 0d (PMC-Sierra PM8072 rev. C, SAS, ＜UP＞) 10.3 : NETAPP X343_SSKBE1T8A10 NA01 1713.5GB 520B/sect (XXXXXXXX) (Failed)`
sysconfig -r	`Maintenance disks` `RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks) --------- ------ ------------- ---- ---- ---- ----- -------------- -------------- testing 0a.10.3 0a 10 3 SA:B 0 SAS 10000 1713523/3509295616 1716957/3516328368`

sysconfig -a

slot 0: SAS Host Adapter 0d (PMC-Sierra PM8072 rev. C, SAS, ＜UP＞) 10.3 : NETAPP X343_SSKBE1T8A10 NA01 1713.5GB 520B/sect (XXXXXXXX) (Failed)

sysconfig -r

Maintenance disks

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks) --------- ------ ------------- ---- ---- ---- ----- -------------- -------------- testing 0a.10.3 0a 10 3 SA:B 0 SAS 10000 1713523/3509295616 1716957/3516328368