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Disk redundancy failed seen due to faulting NSM140

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fas-systems
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hw
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Applies to

  • NX224
  • NSM140

Issue

  • Disk redundancy failed errors are seen daily:

HA Group Notification (DISK REDUNDANCY FAILED) ERROR

  • Errors communicating to disks through the affected module path ID are seen:

 [?]  Wed Aug 26 13:15:49 +0100 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.selectionTimeout:error]: Unknown device ?:?.?: Adapter/target error: HA status 0x7: cdb 0x12. Targeted device did not respond to requested I/O. I/O will be retried.
  [?]  Wed Aug 26 13:15:49 +0100 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.selectionTimeout:error]: Unknown device e11a.01.14.18L9998: Adapter/target error: HA status 0x7: cdb 0x12. Targeted device did not respond to requested I/O. I/O will be retried.
  [?]  Wed Aug 26 13:15:49 +0100 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.selectionTimeout:error]: Unknown device e11a.01.14.19L9998: Adapter/target error: HA status 0x7: cdb 0x12. Targeted device did not respond to requested I/O. I/O will be retried.

  • No path to disk through the affected module is seen in sktrace:

2026-08-28T04:48:30Z 97465075182131       [50:0] DISK_DRIVER_ERR:  disk_get_nvme_nsm_path: Unable to find a path via NSM-B for disk: e11a.01.2.6

2026-08-28T04:00:00Z 97373116913329       [50:0] DISK_DRIVER_ERR:  disk_get_nvme_nsm_path: Unable to find a path via NSM-B for disk: e11b.01.7.12

2026-08-25T04:57:21Z 832446483412949      [48:0] DISK_DRIVER_ERR:  disk_get_nvme_nsm_path: Unable to find a path via NSM-B for disk: e11a.01.6.18

2026-08-27T19:00:00Z 42292428145013       [88:0] DISK_DRIVER_ERR:  disk_get_nvme_nsm_path: Unable to find a path via NSM-B for disk: e11b.01.7.12 

  • Boot media errors are seen during bootup of NSM140:
nvme nvme0: I/O 7 (I/O Cmd) QID 1 timeout, aborting
nvme nvme0: I/O 8 (I/O Cmd) QID 1 timeout, aborting
nvme nvme0: I/O 9 (I/O Cmd) QID 1 timeout, aborting
nvme nvme0: I/O 10 (I/O Cmd) QID 1 timeout, aborting
nvme nvme0: I/O 11 (I/O Cmd) QID 1 timeout, aborting
nvme nvme0: I/O 7 QID 1 timeout, reset controller
nvme nvme0: I/O 1 QID 0 timeout, reset controller
nvme nvme0: Device not ready; aborting reset, CSTS=0x1
nvme nvme0: Abort status: 0x371        (×5)
nvme nvme0: Device not ready; aborting reset, CSTS=0x1
nvme nvme0: Removing after probe failure status: -19
nvme nvme0: Device not ready; aborting reset, CSTS=0x1

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